Refund policy

At Allure , we strive to provide accurate and high-quality products. However, in the rare event that we dispatch an incorrect or defective product, we will gladly provide a refund.

Eligibility for Refund

A refund will only be issued if:

• The product dispatched is incorrect or different from what was ordered.
• The product is defective or damaged.

Refund Process

To initiate a refund, please contact our customer service team within 14 days of delivery. We will require:

• A clear photo of the incorrect or defective product.
• A description of the issue.

Once we verify the issue, we will process a refund within a time frame of 5-7 business days.

Exceptions

Please note that refunds will not be issued for:

• Products that are damaged or tampered by the customer.
• Products that are returned without prior authorization.
• Products that are not defective or incorrect.

Contact Us

If you have any questions or concerns about our return or refund policy please don’t hesitate to contact our customer service team.

Email : support@allureskincare.in
Phone : 8086 046 888