Terms & Conditions

Last Updated: 24 August 2025

Welcome to Allure Glam Private Limited (“Company”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your use of our website allureskincare.in (the “Site”) and the purchase of our products. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our Site.

1. Eligibility

You must be at least 18 years old to place an order with us.
By using this Site, you represent that you are legally capable of entering into binding contracts under applicable law.

2. User Accounts

You may create an account to access certain features such as wishlists, order history, and product reviews.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
We reserve the right to suspend or terminate accounts that violate our Terms.

3. Products, Pricing & Payments

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to change prices, offers, or discontinue products at any time without prior notice.
Payment options include:
- Cash on Delivery (COD) – available in select regions only.
- UPI, Credit/Debit Cards, Net Banking – processed securely via Razorpay.

4. Shipping & Delivery

Orders are shipped within [3–7 business days] of confirmation.
Delivery timelines may vary depending on your location, availability of products, and courier services.
Detailed information is available in our Shipping Policy.

5. Refunds, Returns & Cancellations

Refunds and returns are subject to the conditions outlined in our Refund & Returns Policy.
Products must be returned unused, unopened, and in their original packaging, unless defective or damaged upon delivery.
Refunds (if approved) will be processed to the original payment method within a reasonable timeframe.

6. Intellectual Property

All content on this Site, including text, graphics, logos, product images, and designs, is the property of Allure Glam Private Limited and is protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, or use our content without prior written consent.

7. User Conduct

When using our Site, you agree not to:

Post false, misleading, or harmful content (including reviews).
Use the Site for fraudulent or unlawful purposes.
Attempt to interfere with the operation or security of the Site.

8. Limitation of Liability

We strive to provide accurate product information, but we do not guarantee that descriptions, pricing, or availability are error-free.
To the maximum extent permitted by law, Allure Glam Private Limited is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.

9. Indemnification

You agree to indemnify and hold harmless Allure Glam Private Limited, its directors, employees, and partners, from any claims, damages, or losses resulting from your violation of these Terms or misuse of the Site.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

11. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site constitutes acceptance of the revised Terms.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed under the laws of Kerala, India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Allure Glam Private Limited
Email : support@allureskincare.in
Phone : 8086 046 888
Address: ALLURE GLAM PRIVATE LIMITED

2nd Floor, GOKULAM TOWER, M.G Road, Jose Junction, Kochi, Ernakulam, Kerala, 682016